Welcome to Alice's WebConsult

A service of Alice's Enterprises

Help defining realistic expectations for a successful website

agree.wmf (26454 bytes)

Home | Alice's Enterprises | Alice's WebConsult | Alice's WebWorks | Alice's WebStart | Alice's PC Jumpstart | Contact Us

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

sgreen.gif (1515 bytes)What we do

Alice's WebConsult helps organizations and individuals find out what they need to know to have a successful web and Internet program. We work with decision makers and their staff to:

We play multiple roles, depending on what's needed: business analyst, technical consultant, designer, potential customer, workflow designer, and teacher. A website is a medium of expression and a tool for defining and redefining an enterprise. We make sure you answer the question "are you ready" honestly. If you are not ready, then we can help you become ready. If you are ready, then we prepare you and your staff to move on to the next step. That step can be working with us or another organization to create or revamp a website. If you have an existing website, a review of that website is usually part of our WebConsult service.

Our WebConsult does not obligate you to use us to develop your web (our WebWorks service) or to learn how to do it yourself (our WebStart service). In fact, depending on the outcome, we might recommend against using our services as the next step. We generally do not actually develop sites for some kinds of businesses (see the "Are you a potential client?" section of our WebWorks service). If our consulting shows that some computer or Internet training is needed, we can supply that with our PC Jumpstart service or recommend other training options.

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

sgreen.gif (1515 bytes)How we work with you

Steps

  1. You contact us by telephone. If you get voicemail, please leave a brief message with your name, your area code and phone number, and a good time for us to call you.
  2. We have a conversation to determine where you are with respect to a website. In this conversation, we both decide if it is appropriate to set up a for-pay WebConsult session. We know that our services are not a good fit for everyone. In that case, we might recommend a path and maybe a consultant more suited to your needs. There is no obligation.
  3. If we both decide that our service sounds right for you, we decide together on a good time to meet and on payment terms. WebConsult sessions are usually billed by the hour.
  4. Typically, we come to your location for our consulting session. In some cases, we may agree to do a telephone consultation.
  5. After one or several consulting sessions, we will have developed a strategy and ground rules for your next step.

Payment

Payment for WebConsult sessions are typically billed by the hour, with payment due at the end of each session (payment plans can be arranged if necessary).

We offer a money-back guarantee for our WebConsult service. That is, if any WebConsult session does not meet with your expectations, you do not pay for that session. Understandably, if you are not satisfied, we will not schedule any further sessions. Your payment is evidence of your satisfaction.

If you exercise the guarantee, and upon reflection wish to continue at a later time (and we both agree to), then you will have to pay for the "missed" session and there will be no further guarantees for the WebConsult service.

Style

We listen to what you say and what you don't say. We ask a lot of questions. Because we are not part of your company, we bring a fresh perspective and we can ask the needed hard questions employees and friends find difficult. We also represent your potential web visitors. That is, we look at your enterprise from an outside point of view. We guarantee that we won't just say "yes". We won't necessarily tell you what you want to hear.

We know that some of our questions can bring up issues that may make you feel nervous or upset and won't back away from that. We know that some of our questions might make you want to change your business, dream new dreams, and rethink your direction and values in life. We are not afraid of emotions.

We hope you are prepared for an exciting ride and open to the possibilities of new vistas.

In our initial screening, we try to decide whether there is a good match. If what you are looking for is simple "brochureware" or a developer who will just do what you say, we are probably not right for you. However, we might be able to help you find a more suitable consultant. We seek clients who want a partnership. We want to work with you, not for you.

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

sgreen.gif (1515 bytes)What is success?

Typically, success is when:

Success could mean that you decide a web is not appropriate for you or your organization.

Success could mean you decide to go with a cheap, template-based starter website.

Success could mean that you realize you need to hire several people or you need to change your business practices before you build or enhance your existing web.

In summary, success of a WebConsult is when you feel confident and well informed about making your next step with regards to your website.

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

sgreen.gif (1515 bytes)Are you a potential client?

Are you ready?

Think hard about whether or not you are really ready to work on your website. Sometimes, our initial consultation can help you decide. Give us a call even if you are in doubt. Maybe we can suggest a path that will help you become ready.

Does our style seem a good fit to yours?

Please read about our style. If you aren't sure whether we are a good match, give us a call and let's explore. There is no obligation. If we aren't right for you, we might know someone who is a better choice.

If you have a web already:

If you have no web yet:

If any of these describes your situation, it would be worth calling and finding out if a WebConsult might be your next step.

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

sgreen.gif (1515 bytes)Location

Alice's WebConsult is a service of Alice's Enterprises, located in Marlborough, Massachusetts. We serve the Boston area, Metrowest, and southern New Hampshire. However, we have had clients on Cape Cod, New York, and California so please call if you might be interested in service in your area. Our consulting works best with face-to-face sessions. We are willing to travel if you pay for travel expenses. For certain clients, might be able to work using the Internet or video conferencing.

Please call us at 1.508.481.9094 for a FREE initial consultation
(friendly, informative, no obligation)
or, fill out our short Information Request Form so we can contact you.

What we do | How we work with you | What is success? | Are you a potential client? | Location | Top

Home | Alice's Enterprises | Alice's WebConsult | Alice's WebWorks | Alice's WebStart | Alice's PC Jumpstart | Contact Us

Phone: +1.508.481.6776     Email: alicese@wonderspace.com  Address: P.O. Box 744, Marlborough MA 01752
WonderSpace URL: http://www.wonderspace.com/    Alice's Enterprises URL: http://www.wonderspace.com/ae/

1998-2001 Alice's Enterprises
Last updated 21 Feb 2001